Hot Chocolate Scented Soy Candle | Lux Candles

Safety & Care

Proper care ensures you get the most from your candles, wax melts, and wickless candles. Follow these simple steps to enjoy long-lasting scents and safe usage:

Candles: Best Practices for Clean & Even Burns

• Trim the wick to 1/4" before every burn to reduce soot and ensure an even flame.
• Create a full melt pool by letting the wax melt to the edges on the first burn to prevent tunneling.
• Extinguish safely when 1/2" of wax remains to avoid overheating the jar.
• Place candles on heat-resistant surfaces and keep away from drafts, children, and pets.
• Avoid placing candles near direct sunlight or other heat sources.

Wax Melts & Wickless Candles: Safe Warming Tips

• Use a compatible wax warmer to heat melts or wickless candles evenly for maximum scent throw.
• Never leave warmers unattended or near flammable materials.
• Mix and match melts to customize scents without overloading the dish.
• Clean the warmer dish regularly for the best performance.

Candle Jar Recycling & Reuse

• When the wax is gone, give the jar a new life! Wash it out with warm, soapy water and repurpose it creatively around your home. Alternatively, place into recycle to keep waste to a minimum.
• For additional safety information, visit the National Candle Association.

Shipping & Delivery

• Free Shipping:
  • Canada: Free shipping on orders over $99 CAD (excludes Newfoundland, Labrador, and territories).
  • U.S.: Currently we have paused all shipments to the USA.
• Flat Rate Shipping:
  • Canada: Orders between $69–$99: Rates start at $9 (calculated at checkout).
  • Newfoundland/Labrador & PO Boxes: $19 flat rate.
  • Orders under $69: Rates start at $11 (Canada only; excludes PO boxes and Newfoundland).
• Processing Times:
  • Orders are processed within 1-3 business days.
  • During peak seasons, processing may take 3-5 business days.
• Order Tracking:
  • Tracking details will be emailed once your order ships.
  • You can also track your order in your account on our website.